Payments and refunds

The not-so-fun part, made as painless as we could. Read it once, then go back to dreaming about the trip.

This applies to every Lost on Purpose trip. Paying a deposit (or anything else) means you've read it and you're on board. Something unclear? Ask us before you pay, we're happy to explain.

Saving your spot

A deposit ($500 for Oman) holds your place. The moment we receive it, you're officially in. The deposit is non-refundable, because it's what lets us start booking things for you.

How you can pay

Bank transfer (ACH), Zelle, debit card, credit card or Venmo. Whatever's easiest for you.

• Bank transfer, Zelle and debit card: no fee.
• Credit card, Venmo and other apps: a 3% processing fee.

Paying the rest

Pay the balance in one go, or split it into up to three payments, no more than a month apart (unless we agree otherwise in writing). Everything is due six weeks before we leave.

If a payment is missed, we may have to give your spot to someone on the waitlist, and anything non-refundable stays that way.

Plans change, we get it

More than six weeks before departure: we refund everything you've paid beyond the deposit. Only the deposit and any processing or transfer fees stay with us.

Within six weeks of departure: payments are non-refundable. By then we've already paid for your stays, cars, guides and activities.

When life really happens

If something serious and unexpected stops you from coming, talk to us. We may offer a partial or full credit toward a future trip. It's decided case by case and isn't guaranteed, but we're human and we'll always listen.

Send a friend instead

Can't make it? You can pass your spot to someone else, as long as we approve it. Any costs of changing bookings, tickets or permits are on you.

If we have to change plans

If we ever need to change, postpone or cancel a trip in a big way, we'll tell you as early as we can and walk you through your options. Things you booked yourself, like flights, visas or insurance, aren't something we can cover.

Get insured

Please get travel insurance that covers cancellation, interruption, medical emergencies and lost bags. It's the best money you'll spend before the trip.

Still have questions?

Read the Q&As or message us before you book. No question is too small.